Archive for July, 2010

How To Be More Productive At Work

In the corporate world, we often have many tasks to complete in a short amount of time. Add the following tips to your business skills training to create a stress-free and productive day.

Write It Down

Before your day starts, take a few minutes to write down what you want to accomplish. This will allow you to see all of your tasks. Make sure to prioritize your projects to avoid becoming counter-productive.

Remove Distractions

As soon as you start a project, it ...

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7 Negotiation Tips To Get What You Want

If you are a member of the corporate world in Tampa or anywhere in America, negotiations are part of your everyday life. You can become a master negotiator by adding the following tips to the business skills training you already have.

1. Be Prepared – Before you walk into the negotiating room, you must know exactly what you want. Rehearse your presentation several times.  Negotiations can be stressful and you don’t want to sell yourself short if you get nervous and ...

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How To Motivate Your Staff

Many people in Tampa and other US cities have been affected by the economic crisis. Now more than ever, your employees need proper motivation to be productive. Incorporate the following tips to achieve maximum motivation.

Determine What Motivates You

Before you can motivate others, you must be motivated yourself. Take inventory of your successes and look at how you were motivated to achieve them. Show your dedication to the organization and set an example for your employees to follow.

Identify What ...

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Handling Conflict in the Workplace

Every company in America employs many different types of personalities. As a manager, it is your responsibility to ensure that everyone gets along. By incorporating the following strategies, you will help create a happy workplace.

Set the Standard

The mood of an organization is often set by the behavior of managers. If you keep your cool and calmly react to stressful situations, your employees will feed off this positive energy. The opposite is also true. A hot-headed manager will crank up the ...

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8 Excellent Customer Service Techniques

Excellent customer service not only drives sales but can potentially put you above your competition. Whether you’re in Tampa or somewhere else, when your customers are satisfied, the opportunity for repeat business increases exponentially. You can enhance the customer service your company provides by following a few simple techniques.

1. Learn To Listen – When a customer calls with a problem, they will likely be upset. It is important for you to remain calm and listen carefully to what they are ...

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