Management Skills: How to Manage Your Company Without Making Enemies

Becoming a company manager is both exciting and challenging. Advantages include being recognized for leadership and the opportunity to implement strategies to maintain or improve organizational efficiency. However, a management position can also fracture friendships and create new enemies due to jealousy. Here are a few suggestions to help a CEO deal with those who resent his or her rise to power.

1. Treat everyone fairly. Don’t show favoritism by being lenient with coworkers who are frequently absent, late, or poor workers. Conversely, don’t over-penalize those you hold a grudge against. Being promoted to manager doesn’t confer a license for revenge. Treat everyone equally.

2. Show employees respect. Be willing to listen to their ideas and concerns. Recognize special effort and achievements. Don’t take an arrogant attitude toward anyone in the company, including blue-collar workers. Be quick to praise and slow to condemn. Show understanding if difficult circumstances arise in an employee’s life, such as a relative’s death or a pending divorce. Look for reasonable ways to support employees. Flex time or paid overtime are just two possibilities, along with added clerical assistance or new equipment.

3. Set a positive example. Effective managers often lead by example. Pitch in and help when a project is on a deadline. Maintain a proactive attitude. Be the first to work overtime if needed. Arrive and leave on time, and don’t take extended lunches or breaks. Use the workday productively, not for personal tasks like phone calls and banking transactions.

4. Use company resources wisely. Follow the company budget guidelines and don’t misuse company money for unnecessary dining or drinking activities. Company equipment should be reserved for employee use, not a manager’s personal need. Remember that everyone’s eyes are on the leader; people will watch your attitude toward the company, and follow your example.

5. Develop a conflict resolution plan. Deal privately with employee misconduct. Follow company protocols, which usually require a verbal warning, a written warning, a corrective disciplinary action, and then termination. Assist in coworkers’ conflict resolution efforts by listening to both sides and trying to help them work together to solve the problem. Avoid taking sides, unless it becomes necessary. If a negative message must be given, begin and end the discussion with a positive or neutral statement, such as reflecting on previous successes and looking forward to future improvements.

Becoming a manager requires frequent interpersonal communications. Stay positive and be fair, and you will earn colleagues’ support.

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