Category: Customer Service

6 Ways To Build A Rock Solid Relationship With Your Clients

If you are trying to build a great relationship with your client, there are certain strategies that you must stick to. It is important that you never ... Read More »

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Customer Service: 3 Power Lessons for Customer Experience Leaders

The big difference between companies in the global marketplace is customer perception. This is how a customer perceives a particular business by their... Read More »

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Customer Service: Construct Your Customer Service Roadmap

Whether you've been considering rearranging your customer service setup for a while or have simply been receiving too many complaints about the depart... Read More »

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Customer Service: Make Your Customers Feel Important

Customers cannot be emphasized enough and are the most important part of any business. They are the ones that make your business grow. So, if you stil... Read More »

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Customer Service: Feedback Can Improve a Business

Negative feedback from customers has become quite the norm in recent times. However, our concern is to transform the negativities into positives. Bein... Read More »

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Customer Service: Do Small Businesses Need A CRM System?

If you run a small mom and pop shop do you really need to focus on customer relationship management? After all you know all the people who come and bu... Read More »

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Your Most Important Customer

Customers, they are the number one most important consideration when it comes to starting up any type of business. In fact, a tremendous amount of eff... Read More »

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Creating a Customer Focused Organization

More often than not, you think that providing the right products at the right price merits is sufficient to be able to keep the business up and runnin... Read More »

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8 Customer Service Techniques You Must Master

A business thrives only when there is a sufficient customer base to justify its existence. Thus, customer service is of primary importance because it ... Read More »

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Essential Customer Service Telephone Skills

Possessing excellent customer service telephone skills is essential to individual and organizational success. Representatives are the face of the orga... Read More »

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